GMC-registered UK doctors Full refund if your letter can't be issued Secure & confidential
General & bespoke medical letters · Online UK-wide

Someone has asked for a letter from a doctor? We write it promptly.

Confirmation of condition, medication, allergy, disability, housing, Blue Badge and fully bespoke medical letters, reviewed online by GMC-registered doctors and sent to you as a signed PDF.

  • Full refundif the doctor can't issue it
  • Same-day targetonce we have your details
  • No GP appointmentsecure online request

If none of these fit, we will write one that does. Price shown before you pay.

Blue Badge application and housing form beside a signed Prompt Medical letter
Signed PDF letterwith Document ID & QR
Step 2

Start your request in under 2 minutes

Tell us who the letter is for and what it needs to confirm. Our team will confirm the next steps, including your secure questionnaire and payment link.

  • No payment until we confirm your request
  • Reviewed by a GMC-registered doctor
  • Full refund if the doctor can't issue it

Prefer to chat? Message us on WhatsApp

  1. Letter
  2. Details
  3. Contact
Which letter do you need?
Tell the doctor a little more
Where should we send your next steps?
After you send your request

Here’s exactly what happens next

  1. 1

    We confirm your request

    Usually by email and WhatsApp, with your secure questionnaire and payment link. No payment until then.

  2. 2

    A GMC-registered doctor reviews it

    They check your answers and evidence, and any form the organisation has given you. If anything else is needed, we ask you directly.

  3. 3

    Your signed letter arrives

    A secure PDF you can send straight on. Same-day target once we have everything.

What to have ready

You may be asked to upload some of these:

  • Any form the organisation gave you
  • What exactly they have asked for
  • NHS App record or GP summary
  • Hospital letter or test result
  • Medication list or prescription
  • Allergy or diagnosis records
  • Dates and background of the condition

Good to know

  • Letters state what the evidence supports. The doctor cannot confirm something that cannot be verified.
  • We provide doctor-reviewed documentation; the council, landlord, insurer or employer makes the final decision.
  • For a bespoke letter, tell us the exact wording the organisation has asked for — it makes the letter far more likely to be accepted.
  • Letters are only issued where clinically appropriate. If we can't issue yours, you get a full refund.
General medical letter FAQs

Your questions, answered

Can I get a general medical letter online?

Yes. General medical letters are completed online after a GMC-registered doctor reviews your questionnaire and supporting evidence. Prices start at £45 and you do not need a face-to-face appointment unless the doctor needs more information.

How much does a general medical letter cost?

Confirmation of condition and medication letters are £45, allergy and exemption certificates £49, to-whom-it-may-concern, medical summary, injury confirmation, good health and bespoke letters £59, and disability, housing and Blue Badge support letters £69.

Can you write a bespoke medical letter?

Yes. If none of the standard letters fits, tell us exactly what has been asked for and the doctor will write to that requirement where clinically appropriate. Bespoke letters start at £59.

Can you provide a disability support letter?

Yes. A disability medical letter describes the relevant health conditions, symptoms and their functional impact, which is what most applications and appeals ask for. It costs £69.

Can you write a Blue Badge support letter?

Yes. A Blue Badge medical support letter is a factual letter supporting your application, and costs £69. The council assesses the application and makes the final decision.

Will I need a consultation?

Not usually. Most general letters are completed after the doctor reviews your questionnaire and evidence. A video or telephone consultation is only arranged if further clinical information is needed.

How quickly will I receive my letter?

We aim to issue approved online letters the same day once all the required information is available. This is a target rather than a guarantee.

Can you guarantee my application will be approved?

No. We provide doctor-reviewed medical evidence. The council, landlord, insurer or other organisation assesses your application and makes the decision.

What if the doctor can't issue my letter?

Then we refund the full service fee. Every letter needs a proper clinical review, and we only issue one where it is medically justified.

Can I use Prompt Medical if I'm not in Leicester?

Yes. Online medical letters are available across the UK. You do not need to visit our Leicester clinic.

In plain English

What is a bespoke medical letter?

A bespoke medical letter is one written to your exact requirement, when none of the standard letters fits what you have been asked for.

People usually need one when an organisation asks for something specific, such as:
  • Confirmation of a condition, treatment or medication for a council, landlord or employer
  • A description of how a condition affects daily life, for an application or appeal
  • Wording a form or organisation has specified word for word

Tell us exactly what has been asked for and a GMC-registered doctor reviews your evidence and writes the letter accordingly, where clinically appropriate. Letters state what the evidence supports — the doctor will not confirm something that cannot be verified.

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